Under European Union consumer protection laws, you may have the right to withdraw from a contract for the purchase of digital content within 14 days. However, this right does not apply once the download or streaming of the digital content has begun with your prior express consent and acknowledgment that you thereby lose your right of withdrawal.
By purchasing digital items such as game credits, membership upgrades, or exclusive in-game content on Pentito, you explicitly agree that:
This means that all sales of digital content are final and non-refundable, except where otherwise required by applicable law.
At checkout, you will be asked to confirm the following:
"I agree that the digital content will be made available immediately and I therefore lose my right to withdraw from this purchase."
If you do not agree, the purchase cannot be completed.
If you are charged for content you did not receive or there was a technical error preventing delivery, please contact our support team at [email protected]. We will investigate and resolve the issue accordingly.
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